SuccessFactors Support, Simplified
We fix what’s broken. Build what’s missing. And show you how to run it.
Whether you need a guide, a toolkit, or someone to just get it done
— we’ve got your back.
Quick Start Resources & Toolkits
For teams with internal capability who want to move fast and stay in control.
These downloadable tools are the same checklists, templates, and frameworks we use with full-service clients — perfect for lean teams who just need a push in the right direction.
Expert Reviews & Strategy Sessions
For when you need an outside perspective to unblock progress.
We’ll meet live and go deep on one issue, module, or objective.
You’ll walk away with a prioritized list, a tactical plan, and clear next steps — no sales pitch, just support.
Popular Sessions:
- Governance Alignment
- Reporting & KPI Strategy
- System Clean-Up Roadmap
- Recruiting Flow Review
🕒 Delivered as 60–90 minute working sessions or short series (1–3 calls)
SuccessFactors Support — Your Way
Three levels of support, built to meet you where you are — and grow with you.
Whether you're just getting started, building for scale, or handling an urgent issue — we're your strategic partner, not just a vendor
Provisioning Support
We can't unlock features we can't access.
Strategy & Consulting
We need help planning, prioritizing or building.
Corrective Action
We broke something and need help getting fixed.
What We Don't Do
We like to keep things clear - we are focused on services and enablement.
We eliminate any conflict of interest by making intentional decisions when designing offers.
- We don't sell software or SAP licenses
- We don't receive payment for referrals
- We don't push long-term retainers or bloated consulting scopes
- We don't lock you into dependency
Everything we offer is designed to empower lean HR teams - not overwhelm them.
Already a Client?
If you see anything here that looks like something you are interested in, let us know!
These new tools and service options are designed to help people that don't know us yet try us out in some smaller, low-risk options.
Additionally, some clients with internal capabilities have asked for ways to help them be more independent...so we created options
Partner or SI?
We may share a client - it is a small world. We are all one team and we love working with you—whether we are supporting the client directly, but alongside you or you are subcontracting to us.
We have a great team of principal consultants who have deep product knowledge and the best client relations & design skills in the business.
FAQs
Is this just for new implementations?
No—these offerings are designed for optimization and post-go-live cleanup.
Do you do new implementations?
Of course. We are a service authorized SAP partner. We have DIY, Guided and Done for You Service Offerings.
What if I need help choosing?
Book a free 15-min consult. We'll help you decide on the right option.
Do you offer retainers?
Yes—we offer monthly support for qualified clients after the first project
Can we upgrade later?
Absolutely. Many clients start small and scale once they see results.
Is this secure for company card use?
Yes. All purchases go through secure payment processing, and most packages are under $5K.
Do you sign NDAs or MSAs?
Yes. We’re happy to sign standard NDAs or MSAs and can provide a mutual NDA upon request.
How do you handle access to our SuccessFactors environment?
We follow client protocols for secure access and your team will setup provisioning access for the named consultant in your instance. We will create a ticket with SAP.
What if our legal department needs additional language in your contract?
No problem. We’re used to working with legal and procurement teams in both public and private sectors. Just send over your redlines or standard terms — we’ll work with you.
Do you require a long-term contract?
Not at all. Most of our clients start with a single session, project, or hourly support block. Ongoing work is always optional and scoped in advance.
How do you track time or progress?
You’ll receive weekly timesheets for hourly work. We invoice at the end of each month for that month's total hours with NET30 terms. We’re transparent, responsive, and use secure Google Workspace sheets to track issues and plan our sprints and timelines. It makes collaboration easy with no version control issues.
Can we use this alongside our existing partner or SI
Yes. We’re often brought in for advisory or to clean up configuration without disrupting your broader implementation plan.
A Little Feedback
"Their experience and expertise really helped us understand what we should do and not just how to do it."
- Jason (HR Tech Leader, OH)
"They understand the needs of the administrators and the business and goes the extra mile to help us all succeed."
- Dawn (HR Analyst, OH)
"immediately added value to the team. Not only does she bring of her SuccessFactors knowledge, but she also challenges you with best practice recommendations...with amazing people and relationship skills. She knows how to explain something very complicated in a simple way"
- David (HR Process Leader, PA)
Why We Built This
We built this for lean HR teams who want expert help—without the giant contract.
- We designed these tools & service options for lean HR teams and fast-moving companies who just need expert help—without red tape, delays, or overbuilt solutions.
- Whether you’re working solo, with internal IT, or alongside a partner, these resources are built to fit into your process and help you move your solution forward. Same great services with flexible models.
Our clients often start with one project or request.
But the best results come from ongoing collaboration — where we know your system, your goals, and your people.
Let’s talk about what’s next.
Whether you need one hour or a long-term strategy, we’re here to build something that works.
🎯 Ready to fix what’s not working?
Choose your package below or book a call for help deciding.
5636 Bridgetown Road STE G Cincinnati, Ohio 45248 | INFO@SIMPLYSTAFFED.COM | 513.504.5070