Our Methodology

Diagnose the System

Every engagement starts with a structured diagnostic that identifies where friction appears. We look at:

• workflow bottlenecks
• unnecessary handoffs
• delays in decision-making
• misalignment between HR, TA, and hiring managers
• SuccessFactors (or ATS) steps that create confusion
• candidate drop-off or slow progression
• breakdowns in accountability

Insight:
Hiring slows down long before a job ever goes live.
The diagnostic clarifies why.

Map the Real Workflow

Most documented processes don’t match the real workflow used by hiring teams.
We map what’s actually happening today — not what was intended — so we can:

• remove unnecessary steps
• simplify decision paths
• align approvals
• reduce administrative drag
• clarify ownership at each stage

This creates the foundation for a smoother hiring engine.

Design the Hiring Operating System (HOS)

The Recruiting Operating System is the backbone of scalable hiring.
It includes five pillars:

• Clarity — roles, responsibilities, decisions
• Workflow — streamlined and aligned to how teams operate
• Technology — tools configured to support real behaviors
• Communication Loops — faster alignment across teams
• Measurement — data that drives action, not reporting

HOS turns hiring from a set of activities into a predictable system.

Optimize SuccessFactors (or Your ATS)

SuccessFactors and other ATS platforms are most effective when configured around actual hiring behavior—not theoretical process charts.

We focus on:

• simplifying configuration
• aligning steps with real workflow
• improving usability
• reducing noise and admin burden
• clarifying approvals
• improving recruiter and hiring manager experience

The goal is not more configuration — it’s effective configuration.

Support & Sustain

Depending on your needs, we can continue to support:

• recruiter coaching and alignment
• hiring manager clarity
• ongoing workflow refinement
• sourcing, screening, and shortlist delivery
• cross-team communication improvements

Support options are flexible, but always grounded in maintaining a system that works.