Practical. Scalable. Built for how your team actually works.

Implementation

Full-suite SuccessFactors implementations using the SAP Activate framework — Hire to Retire— configured for how your team actually works.

Optimization

Streamline data, workflows, and permissions to fix what’s broken, improve reporting accuracy, and boost system adoption across HR and recruiting teams.

Managed Support

Predictable, subscription-style SuccessFactors support for ongoing admin, release management, and advisory needs — flexible expertise without adding headcount.

How We Help You Get Results

Every client’s SuccessFactors environment is unique — but the path to outcomes follows a familiar rhythm. Whether you’re launching new modules or improving what’s already in place, we help you move from go-live to long-term success.

Phase

What It Looks Like

Implement

Guided by SAP Activate, we manage discovery, configuration, testing, and go-live. Every step connects system design back to business needs and HR strategy.

Optimize

Once live, we collaborate with your team to assess data, workflows, and permissions — providing insight and recommendations so you can refine with confidence.

Sustain

SuccessFactors evolves constantly. Our subscription-based managed support provides ongoing expert help for releases, issue resolution, and system improvements.

We don’t just configure your system — we help you understand why each decision matters so your team can sustain results long after go-live

Managed Support Made Predictable

Practical, on-demand SuccessFactors expertise when you need it.

Our Managed Support team provides tiered services that keep your environment running smoothly — from day-to-day user questions to full solution design and deployment.

Phase

What It Covers

Tier 1 - User Support

Answers to “how-to” questions, navigation help, and process clarification for end users and administrators.

Tier 2 - Transaction Assist

Help resolving system errors, workflow issues, and configuration questions that require deeper troubleshooting or coordination with SAP Support.

Tier 3 - Enhance & Build

Define requirements, design solutions, build and test configurations, obtain approvals, and move changes into production — handled by senior consultants who understand both business process and system logic.

Key Features

• Predictable, subscription-based access with flexible hours or service tiers
• Dedicated consultants familiar with your environment
• Coverage across Recruiting, Onboarding 1. 0 & 2.0, EC, Performance & Goals, Compensation, Succession, Development, Learning and Reporting
• Transparent tracking and response metrics

Keep your team supported at every level — without increasing headcount.